Privacy Policy

At Chroma, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Please read this Privacy Policy carefully. By using Chroma, you consent to the collection and use of your information as described here. If you do not agree with our policies, please do not use our service.

Personal Information

We collect information that you provide directly to us when you:

• Create or update your account (name, email, password)
• Upload media content (files, photos, videos, audio)
• Complete your profile information
• Subscribe to premium plans (billing details)
• Contact our support team
• Subscribe to our newsletters
• Participate in surveys or promotions

Automatically Collected Information

When you use our platform, we may automatically collect:

• Device information (device type, operating system, browser)
• Log data (IP address, access times, pages viewed)
• Location information (based on IP address)
• Usage patterns and preferences
• Storage usage and activity metrics

We use your information for the following purposes:

• Providing our service: To create and maintain your account, store and manage your content, and deliver the features of our platform
• Improving user experience: To understand how users interact with our service, identify bugs, and develop new features
• Communication: To send important notifications about your account, updates to our terms, and respond to your inquiries
• Security: To monitor and prevent fraudulent activity, enforce our policies, and protect our users
• Personalization: To customize your experience and provide content recommendations
• Marketing: To send newsletters and promotional materials (if you've opted in)
• Analytics: To measure performance, optimize our service, and understand user trends

We may share your information with:

• Service providers: Third-party companies that help us operate our platform (cloud storage, payment processors, analytics)
• Business partners: Trusted partners who help us provide and improve our services
• Legal authorities: When required by law, court order, or government regulation
• Other users: Information you choose to make public on our platform

We do not sell your personal information to third parties. When we share information with service providers, we require them to protect your data consistent with this Privacy Policy.

We use cookies and similar tracking technologies to:

• Keep you logged in and remember your preferences
• Understand how you use our platform
• Analyze trends and gather demographic information
• Improve our service and marketing efforts
• Provide personalized content and recommendations

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our platform may not function properly without cookies.

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data during transmission
• Regular security assessments and testing
• Access controls and authentication procedures
• Secure data storage practices
• Regular monitoring for potential vulnerabilities

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you
• Correction: Correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Limit how we process your data
• Data portability: Receive your personal data in a structured, common format
• Objection: Object to our processing of your personal data
• Withdrawal of consent: Withdraw consent at any time where we rely on consent to process your data

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information within a reasonable time, except where we need to retain certain information for legitimate business or legal purposes.

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.